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This application helps you reintegrate staff to the work location after a work-disrupting event.
Microsoft Teams Integration mApp
Microsoft Teams Integration mApp® that enables strong collaboration between CSM and Microsoft Teams
Remote Employee Management
Efficiently manage the transition of employees from the office to remote work.
Enable organizations to efficiently track the status of their workforce in transition to remote work.
Use the SurveyMonkey Integration to track results from surveys you create using SurveyMonkey within your CSM instance.
The mApp will increase coordination between IT and Security teams to ensure organizations have clear visibility to security threats. While Tenable.io will scan and discover vulnerabilities, CSM can help enforce the process and policies around the handling of Security Events through Incident or Change Management.
Identify dedicated Resources for Roles, Rates, and Skills assignments, as well as Task assignments with availability, soft booking, and capacity information.
Service Providers can offer Customers Online Appointment Booking within Cherwell.
Avante Solutions, Inc. (Avante Solutions)
Runbook Suite Integration Module for Cherwell
Achieve over 400% return on investment by automating your Service Requests.
Active Directory Integration
Integrate your Cherwell solution with Microsoft Active Directory or Azure Active Directory
Create prefilled incident templates with content, using the same structures as your regular Incident.
Zero Incident Framework (ZIF) IT Service Analytics (ITSA)
AI driven Digital Service Desk and Triaging
ServiceNext Virtual Assistant
The Servicenext IT assistant is a smart assistant powered by niche NLP and ML libraries built to enable the users with quick resolutions to their IT issues.
Get Full-Stack Infrastructure Visibility and Keep Your CMDB Updated with Cherwell DDM
StrataCom Kanban Boards for Cherwell
Turn Cherwell query’s into Kanban boards with Drag/Drop, swim lanes, card editing, multi-select…more
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