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This solution includes case management functionality as well as employee administration workflow and processes for Employee Lifecycle Management. The overall solution is globalized and localized in English and Spanish and is foundationally ready to be localized in other languages as well
This is not compatible with content versions 9.4.0 and newer due to the new Task group object enhancement. Extensive configuration may be required.
Platform Version Requirements: Tested on 9.2x and 9.3x
Content Version Requirements: Tested on 9.2.x or 9.3.x for a clean scan - however, as noted below, Cherwell HR Case Management can be installed with other lower content versions. Service Catalog Templates are used in this solution, so minimally the content version needs to be 7.x. If you have already installed HR Case Management (version 2) - loading this new solution could impact form and workflow modifications you have made locally. Please see the "Pre-Installation Considerations" area in the solutions documentation.
HR Service Management