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Cherwell IT Service Management (ITSM) is a powerful solution for teams that need to move fast and can’t afford to be constrained by technology. It’s comprehensive approach to service management that includes eleven ITIL® processes, including Incident and Request Management, Change Management, Configuration Management, IT Asset Management, and more.
Embrace a new service management paradigm that will help you get out in front of change, so you can focus on higher value activities that drive operational efficiency, digital transformation, and - ultimately - business growth, - Automate right out-of-the-box by taking advantage of 11 PinkVerify ITIL® processes. - Accelerate time to market by leveraging nearly 200 free, prepackaged solutions and 100s of out-of-the-box third-party integrations. - Gain operational insight through 150+ pre-built reports and dashboards on KPIs, trends, and bottlenecks.
*Cherwell ITSM is available as part of CSMe.
Prerequisites: Platform 10.0.0 and Content 10.0.0 (subject to change)
IT Service Management
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