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The CI Loan mApp provides functionality that allows you to loan defined Configuration Items (CIs) to customers for a specified timeframe via an Incident Record. The mApp is configured by selecting and defining CI types that are available to loan (i.e., Tablet); selecting specific CIs that are available to loan (i.e., Asset 4454); scheduling when and how often to check for overdue loans; and scheduling when and how often to record overdue loan transactions. After the mApp is configured, Users can loan a CI to a Customer via the Loan tab in an Incident's Form Arrangement, and then check in a loaned CI via the Loan tab in an Incident's Form Arrangement or via the Loan Dashboard.
This is a Cherwell Labs mApp Solution intended to showcase experimental or beta-level content features in Cherwell Service Management. Functionality, testing, and documentation are limited or incomplete. Cherwell support is not provided for this mApp Solution, so install it at your own risk on a test environment before installing it on a production system.
Platform Version Requirements: Tested on 5.0.0 - 9.2.x
Content Version Requirements: Tested on 8.1.0 - 9.2.0
IT Asset Management