Overview

Need to keep an eye on certain tickets?

The Incident Followers and Subscribers mApp allows customers and users to subscribe to tickets and receive a copy of all emails sent out by them.

Whether you're a manager staying in the loop on your direct reports' issues, a technician keeping an eye on reassigned tickets, or a network engineer following a Configuration Item, this mApp is bound to make your life a little easier.

Subscribe to tickets from the portal, the blue client, or via email. This mApp is attached to the Incident, Change, Problem, and Configuration Item business objects.

Try our Incident Followers and Subscribers mApp today.

Support

Beyond20 Contact and Location Information
Website: https://www.beyond20.com/cherwell-development
Locations:
Washington, DC | 1325 G Street NW, Suite 1020, Washington, DC 20005
(202) 540-9601
Tempe, AZ | 60 E Rio Salado Pkwy, Suite 900, Tempe, AZ 85281
(480) 603-9292
San Diego, CA | 4445 Eastgate Mall, Suite 200, San Diego, CA 92121
(858) 324-1727

Details

Category:

IT Service Management

Price:

Free

Publisher:

Beyond20

Updated:

2019/10/15

Version:

2

Documentation: