You must be registered user to download a mApp
Must be registered to download a mApp
ITSM Mobile Apps for Cherwell require a SmartUX runtime in addition to your Cherwell infrastructure. Visit https://powwowmobile.com/itsm or email firstname.lastname@example.org for more information.
ITSM Mobile Apps for Cherwell lets you empower your employees—to be more effective and productive and to deliver the customer experience your business needs. Choose off-the-shelf integrations with Cherwell’s leading IT service management solutions. Or tap the full power of SmartUX to customize mobile access to ITSM or even transform your enterprise by mashing up multiple workflows and data sources into unified mobile apps that match the way people work.
This mApp provides integration with the native mobile apps from SmartUX. When used with a valid SmartUX runtime, these apps provide comprehensive native access to key features of the Cherwell ITSM platform.
- Requester - Mobile Portal: submit a service request in record time, using face ID to login and 3 taps or fewer to add photos and complete your request. Get real-time updates on tickets and chat with the help desk right in the app.
- Fulfiller - Mobile Client: see your tickets and respond on the go. Mobile dashboard, push notifications, chat and phone integration make it easy to keep up from anywhere.
- Approver - Mobile Approvals: busy managers can approve requests for new services or equipment. Can be integrated with other systems to provide a single app for all your approvals.
- All apps are fully native, and support key device features such as push notifications, offline access, biometric login, GPS, camera, and more.
- All apps can be completely customized using the drag-and-drop SmartUX Studio.
SupportUse of the ITSM Mobile Apps for Cherwell requires a valid subscription to the PowWow Mobile SmartUX system as well as a compatible SmartUX runtime. Contact PowWow Mobile for more information.
Phone Number: (877) 800-4381
Prerequisites: SmartUX runtime
IT Service Management