You must be registered user to download a mApp
Must be registered to download a mApp
Microsoft Skype for Business is a virtual connection that facilitates real-time online collaboration through "conversations" (text, voice, video, and presence information), desktop sharing, and online meetings. Cherwell Service Management (CSM) integrates with Microsoft Skype for Business so that Users can initiate Skype conversations with Customers, employees, or teams in their Skype network directly from a CSM record.
This is a Cherwell Labs mApp Solution intended to showcase experimental or beta-level content features in Cherwell Service Management. Functionality, testing, and documentation are limited or incomplete. Cherwell support is not provided for this mApp Solution, so install it at your own risk on a test environment before installing it on a production system.
Platform Version Requirements: Tested on 5.0.0 - 9.4.0a
Content Version Requirements: 9.4.0a or older - not tested against Content newer than 9.4.0a
IT Service Management