Overview

The Customer Experience One-Click Survey is a set of links that can be embedded in any email to capture customer feedback with just one-click.

Upon clicking, the user is directed to a thank you page where they are able to add additional comments if the wish (see screen shot).

All data is stored in Cherwell and has OOTB Survey/XLA dashboards to analyse and action Customer Satisfaction results in-conjunction with your SLA performance.

If you want a quick 30-minute demonstration, please click through to our website and schedule an appointment at a time that suits you.

Support

Sollertis Contact Information:

Phone: +44 (0) 1793 676 330
Address: Delta 604, Delta Business Park, Welton Road, Swindon, SN5 7XF
Website: http://www.sollertis.co/

Details

Category:

IT Service Management

Price:

Paid

Publisher:

Sollertis

Updated:

24/07/2019

Version:

2.0