Overview

Service Request Automation and Integration for Cherwell

The Kelverion Runbook Suite integrates Cherwell into the other enterprise management tools used in your business, to enable the automation of Service Requests directly from Cherwell.

The Runbook Suite provides a platform to integrate and orchestrate third party systems to automate the day to day manual processes, which hinder and delay IT and Support Desk teams. The Suite contains a range of integration modules and ready built solutions to help automate these service requests, as well as providing a framework to automate any manual process.

Automate Service Requests
The suite offers ready built service request automation solutions;

  • Joiners, Movers, Leavers
  • Standard IT Tasks
  • Office 365 Management
  • Virtual Machine Provisioning and Management
  • Event to Cherwell Incident
  • Remote Diagnostics and Remediation

Systems Integration
The suite provides 300+ integrations to other enterprise systems such as;

  • Microsoft Azure
  • Amazon Web Services
  • Google Cloud
  • Azure Dev Ops
  • SQL Server & Oracle
  • Atlassian Jira
  • ServiceNow
  • Microsoft SCCM
  • Microsoft Hyper-V
  • VMware vSphere

Discover High Return on Investment 
Our easy to use Automation Value Calculator enables an organization to see how much can be saved through automation, many of Kelverion’s customers have achieved in excess of 400% ROI. Try the calculator for yourself today by visiting www.kelverion.com/value-calculator

Reduce Process Cycle Time & Decrease Errors 
Tasks no longer need to wait for different teams to perform manual actions, therefore increasing agility and eliminating bottlenecks. Automation performs a task the same way every time, which unlike manual fulfillment, reduces the risk of human error within your infrastructure.

Details

Category:

IT Service Management

Price:

Paid

Publisher:

Kelverion

Updated:

19/03/2020

Version:

1.0

Documentation:

Release Notes:

View release notes for this integration here