Overview

Enables Users to submit an Incident or Service Request on behalf of another User using the Desktop Client, Browser Client, or Customer Portal. Add record submission options and additional features such as form elements (ex: Graphic, Expressions, etc.), e-mail notifications, Search Groups, and Portal Widgets.

Support

This is a Cherwell Labs mApp Solution intended to showcase experimental or beta-level content features in Cherwell Service Management. Functionality, testing, and documentation are limited or incomplete. Cherwell support is not provided for this mApp Solution, so install it at your own risk on a test environment before installing it on a production system.

Terms and Conditions

System Requirements

Platform Version Requirements: Tested on 9.6.x and 9.7.0

Content Version Requirements: Tested on 9.6.x and 9.7.0. This mApp Solution may not be compatible on Content versions older than 9.6.0, but as with all mApp Solutions, it should be tested on your customized system.

Prerequisites: None

Details

Category:

IT Service Management

Price:

Free

Publisher:

Cherwell Labs

Version:

2.1

Documentation: