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Use the SurveyMonkey Integration to track results from surveys you create using SurveyMonkey within your CSM instance. Review your survey results from a Dashboard in order to make decisions regarding customer feedback or employee pulse surveys, then take action on those metrics either to follow up with Technicians or engage employees to submit Return to Work requests.
Platform Version Requirements: CSM 10.2.1
Content Version Requirements: Tested on 10.2.1. The Survey Monkey Integration may or may not be compatible with older Content versions, but as always be sure to test on your customized system for compatibility.