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The Tenable.io Integration mApp Solution provides your organization with the ability to consume Tenable vulnerabilities into CSM where you can create Security Events mapped to your Configuration Items (CIs). Once the Security Events are mapped, you can make decisions on how to proceed; whether tracking, ignoring, or a remediation chain of events. After the vulnerabilities are addressed and CIs are rescanned, the updated status will be sent back to CSM to close the loop. The integration will increase coordination between IT and Security teams to ensure organizations have clear visibility to security threats. While Tenable.io will scan and discover vulnerabilities (open ports, insecure configurations, malware), CSM can help enforce the process and policies around the handling of Security Events through Incident or Change Management.
This is a Cherwell Labs mApp Solution intended to showcase experimental or beta-level content features in Cherwell Service Management. Functionality, testing, and documentation are limited or incomplete. Cherwell support is not provided for this mApp Solution, so install it at your own risk on a test environment before installing it on a production system.
Platform Version Requirements: Tested on CSM 10.2.0.
Content Version Requirements: Tested on CSM 10.2.0. This mApp Solution may also be compatible on content versions that are older than CSM 10.2.0, but as with all mApp Solutions, be sure to test them on your customized system.
IT Service Management