For over 25 years, Intact Technology has been successfully deploying IT Operations solutions and providing full lifecycle ITSM services for the world’s leading companies and the U.S. Federal Government. Our strong focus on building industry-leading services has helped over 300 customers achieve extraordinary success in their IT Operations Management initiatives.
We are committed to providing exceptional customer experience and service. We are proud to say that for the past 4 years we have scored over 90% in customer satisfaction. We also strive to create an unparalleled employment experience for our 94 employees. Our employees have recognized this and made their opinions clear in the independent surveys that have led to Intact winning the Washington Post’s Top Workplaces award the last 4 years in a row. Customer satisfaction and employee experience are our top two KPIs and we are highly committed to keep investing in both.
We are located in the DMV area with offices in Maryland and Virginia.
Unlike most consulting companies, profit and risk mitigation are not our drivers. Our mission is to lead, support and enable our customers to be extraordinarily successful compared to their peers. We do this by clearly understanding our customers’ desired outcomes in each project and focus on delivering results instead of checking off deliverables in our contracts.