Overview

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.

ScienceLogic SL1 is the first context infused AIOps platform allowing you to see, contextualize, and act on your data in real-time. ScienceLogic integrates with Cherwell’s ITSM solution to help avoid the cost and risk of inaccurate data in the CMDB. IT organizations spend up to 60 hours per week reconciling data from various sources to keep CMDBs current, and according to Gartner, 75% of CMDBs fail due to inaccurate data. What’s more, manually creating a ticket can take 20-30 mins and up to 90 mins to route to the right team.

Integrating SL1 with Cherwell speeds up the time to value with Cherwell deployments by eliminating steps typically required to populate and manually reconcile the CMDB, ultimately providing better data that drives ITSM workflows like incident, problem, service catalog, and change management.

Integrations for AIOps:

Bring all the data from all your management tools and data sources together into a real-time data lake.

Resources

Cherwell Marketplace Listings

SL1 CMDB and Incident Automation