ServiceCulture AS are dedicated to Service Management and we provide knowledge and experience from many industries and lines of business.
A service culture exists when you motivate the employees in your organisation to take a customer-centric approach to their regular duties and work activities, both internally and externally. Sales and service employees should put customer needs first when presenting solutions and providing support, as should back-office employees who work behind the scenes to ensure customers get the product experience expected.
At ServiceCulture we help companies to achieve these behaviours through assessment, workshops, planning, training and implementation of customer requirements based on good values, high integrity, high quality and open communication.
ServiceCulture is a Norwegian based company headquartered in Ulsteinvik with over 15 years of service management and consulting experience.