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Cherwell Service Management Overview

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IT Service Desk

ITIL Processes

Change Management

Incident Management

Problem Management

Configuration Management Database (CMDB)

Application Dependency Mapping

Service Integration & Management
Cherwell Asset Management Overview

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Computer Inventory

Software License Compliance

Software Usage Metering

IT Purchasing System

Microsoft SCCM Integration

Software Identification Database
Enterprise Service Management Overview

Find out how you can use Cherwell's Enterprise Service Management platform to modernize business processes and automate workflows outside of IT such as employee on-boarding (HR), workplace management (Facilities), organizational compliance (Security), and more. Learn More
Cloud Service Management Overview

Learn how Cherwell Service Management empowers IT organizations to manage public, private, and hybrid cloud resources by automating and streamlining service request, provisioning, and change processes.
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IT Operations Management Overview

Eliminate silos that prevent streamlined access to IT operations management (ITOM) data and optimized service delivery. Cherwell offers a complete ITOM solution through technical partnerships with Microsoft, VMware, and FireScope.
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Industries
Healthcare Solutions Overview

Learn how Cherwell helps IT teams support critical patient care initiatives, while optimizing costs, complying with regulatory mandates, and supporting users that rely on a wide array of specialized medical equipment, applications, and mobile devices.
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Finance Solutions Overview

Learn how Cherwell offers IT teams in the finance industry unparalleled visibility over complex and dynamic IT environments, the ability to evaluate the impact of change, and the means to quickly resolve issues that arise.
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Higher Education Solutions Overview

Find out how Cherwell helps IT teams that support higher education become more agile, while delivering world-class services that elevate student engagement, experience, and retention.
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Retail Solutions Overview

Discover how Cherwell offers retail IT teams unparalleled visibility over complex and dynamic IT environments, the ability to easily evaluate the impact of change, and the means to resolve issues before they adversely impact customers.
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Government Solutions Overview

Discover how Cherwell helps government IT teams meet demands for transparency, strict budgetary oversight, and regulatory compliance—modernizing service delivery processes, exploiting opportunities to cut costs, and supporting their organizations' core purposes.
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MSP Solutions Overview

Find out how Cherwell supports MSPs with a world-class ITSM solution that is highly scalable, secure, and available; offers straightforward and transparent licensing; and provides the lowest possible cost of implementation and ownership.
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Smart Vision for Information Systems