Founded in 2003, Vyom Labs is "The complete IT service management solutions company" a decade old organization with the commitment of Aligning IT with Business.
Vyom Labs offers end-to-end ITSM services like Training, Consulting, Solutions Implementation, Testing and Remote Infrastructure Management service based on ITIL practices. Vyom Labs BSM solutions and services are ready for both cloud and non-cloud environments.
Vyom Labs has successfully implemented, customized and integrated Cherwell for multiple clients. Moreover, Vyom Labs have the capability to handle independent Cherwell testing projects and ongoing operational support.
Vyom Labs also provides a service desk automation solution which works seamlessly with Cherwell ITSM solutions. It helps you automate incident resolution, service requests fulfillment, reset passwords and act on events. The target systems can be packaged business applications, IT systems or home grown bespoke applications. Vyom Labs service desk automation solution helps you reduce costs, increase speed of business response and eliminate errors through automation of request fulfillment or incident resolution in 30% to 40% cases.