mApp™ Mergeable Applications
Extend Your Platform with Downloadable Integrations, Extensions, and Solutions
mApp™ mergeable applications are a patented packaging technique for content that is merged into the Cherwell platform. This unique approach enables easy reuse and sharing of integrations, extensions, and orchestration packs that complement and enhance the Cherwell ITSM solution, as well as Cherwell HR, Facilities, and Information Security (ISMS). Rather than building capabilities from scratch, you can simply download a mApp application from the Cherwell Marketplace and merge it into your Cherwell environment, saving time and money.
Pre-built Apps for Fast, Easy Integrations
Cherwell mApp™ solutions allow you to choose from hundreds of available integrations and extensions so you can extend in minutes, not months. Popular integrations include JIRA, discovery or inventory sources, collaboration tools, and event monitoring and operations management systems. Popular extensions include additional dashboards, a Cherwell knowledge center support package, and surveys. When integrating with provisioning solutions, configurable Orchestration Packs are provided. And best of all, all Cherwell-provided content and most other non-Cherwell mApp applications are free.
Enterprise Service Management Made Simple
Cherwell's non-IT service management solutions, such as HR and Facilities, are also available on the mApp Exchange. By extending service management beyond IT - an approach known as enterprise service management - organizations can standardize, improve, and automate processes that are currently informal or manual. As a result, you will improve the quality of non-IT service delivery, business-end user productivity, and the user experience by centralizing request handling via a common self-service portal.
Quick Configuration and Customization - No Developers Required
Like all other Cherwell configurations, mApp™ integrations do not require application developers to modify or tailor to meet your unique requirements. A mApp can be configured or edited using the same platform graphical tools, removing the need to develop integrations or solutions from scratch. And with Cherwell's managed platform architecture, merging a mApp or modifying one doesn't break your existing customizations or adversely impact upgrades.
"mApp packages are a modern, flexible, integrated way for our business team to quickly and easily add proven and powerful new functionality to Cherwell CORE — with no coding. mApp packages are easy to build and apply," - Diane Burton, IT Client Services Manager at Seattle Cancer Care Alliance
You might also be interested in
Cherwell Service Management Third-Party Integrations
Cherwell Service Management provides the tools and capabilities to integrate with business, security, discovery and inventory, infrastructure, and many other popular and specialized third-party solutions from vendors such as CA, Solarwinds, VMWare, Microsoft, SAP and Bomgar. If a prebuilt connector doesn’t already exist, custom integrations can be built by the Cherwell Professional Services team or by a Cherwell Service Partner.
Analyst Research 7 min
Forrester 2019 Enterprise Service Management Wave™
Read why Cherwell is a leader in Forrester's Wave for Enterprise Service Management 2019, the 15 Providers that Matter Most and How They Stack Up.
Webinar 45 min
Product Demo: Cherwell Enterprise Service Management Solutions
Join us on the third Wednesday of the month to learn how Cherwell enables you to automate workflows and streamline service delivery for departments across the enterprise including IT, Human Resources, Project Management, Facilities, Legal, and more.
Get Cherwell’s industry-leading tips, guidance, and case studies for better serivce management to help your business deliver, right in your inbox.