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Industry Solutions

Smarter service management solutions for every industry – including yours.

The needs and challenges of your business are unique, and so should your approach be to modernizing the service experience. Here at Cherwell, we understand the digital demands of your industry – just take it from our customers. Leverage our platform to improve IT operational maturity and efficiency, transform your user experience and boost productivity, and drive results throughout your entire organization.

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Featured Customers

Western Carolina University Logo

"Customer self-service, the knowledge base, customer satisfaction surveys, and data availability has been a transformational shift on our university campus, contributing to a much higher satisfaction rating of our support unit as a whole."

- IT Director

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Semantic Systems logo

"What really stood out for us about Cherwell Service Management is the tool’s incredible flexibility.”

- Mr. Txema Taboas - IT Systems Manager, Semantic Systems

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Parkview Health logo

"Cherwell delivers ease-of-use, configurability, and flexibility for us to respond quickly to HIPAA requirements.”

- Rick Miller, Director of Information Systems

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Whether constructing airplanes and furniture or making breads and soaps, manufacturers face numerous challenges every minute of every day that could impact a final product. Cherwell provides a detail-oriented solution that can accommodate its complex nature — and simplify it.

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Rapid innovations in healthcare technology are changing the nature of service delivery for modern hospitals and health systems. With Cherwell’s automated, collaborative, secure, and regulation-friendly service management platform, your IT team can keep pace with the advanced technology and front-line staff you support—contributing to your organization’s mission of delivering the best possible patient care.

Learn more about Cherwell for Healthcare

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Financial Services

The world of finance changes by the minute. From evolving compliance mandates, to cybersecurity and disruptive technologies, financial businesses – including banks, insurance agencies, and brokerages – are facing increasing micro and macro challenges. With Cherwell as your institution’s unwavering service management and delivery foundation, you can gain unparalleled visibility over complex IT environments, the ability to rapidly evaluate changing needs, and the means to quickly meet them.

Learn more about Cherwell for Financial Services

Higher Education

Today’s students are digital natives, and academic institutions demand nothing short of complete digital transformation. Leverage Cherwell’s codeless, scalable, affordable, and easy-to-use platform to earn top marks from those you serve – from students, faculty, and staff to alumni and parents.

Learn more about Cherwell for Higher Education

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State and Local Government

Cherwell recognizes the challenges presented by today's quickly evolving technologies and tightening budgets that make it hard to modernize service delivery at the federal, state, and local levels. Innovate faster, maintain governance (or control) and compliance, reduce costs, and promote engagement with our tried and true, simple, yet flexible centralized platform.

Learn more about Cherwell State and Local Government

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Managed Service Providers

Most MSPs are on a quest to develop new revenue streams and win new customers by investing in service delivery over the next 3 to 5 years. Cherwell can help your company extend its service desk capabilities with our 100+ pre-built, standardized mApps (Mergeable Applications). Your sales efforts could better accommodate customers with cloud, hosted, or on-premises options if you deploy one of our integrated packs for cloud services, such as those from AWS and Microsoft Azure.

Learn more about Cherwell for Managed Service Providers

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