A New Integration Between Cherwell & Planview Helps CIOs Get a More Streamlined Approach to Drive Enterprise-Wide Strategies
Posted by on April 13, 2020
Michael Euperio is the Director of Technology Alliances at Cherwell, where he is responsible for managing third-party technology partner relationships and architecting overall strategy to engage key alliances. He has more than 15 years of experience working in the technology and security arenas through the United States military and high-growth companies. Over his career, he has worked in various business development, corporate development, and operational roles. In addition to his role at Cherwell, Michael is also currently serving in the United States Army Reserve as a Cyber Intel Production Officer for a geographic combatant command.
For chief information officers (CIOs) and project management offices (PMOs), ensuring that the organization can deliver on strategic and operational objectives is a key priority. That’s where project and portfolio management (PPM) comes in.
Now, thanks to a new integration between Cherwell and Planview, organizations can accelerate on-strategy delivery while balancing day-to-day realities. The Planview and Cherwell joint solution provides a real-time view into both future demand and in-flight work. Planview integrates with Cherwell through the PPM Pro software. Planview PPM Pro™ software provides the ability to collect, prioritize, and execute projects, enabling PMOs to focus resources on the work that delivers the most value.
With this joint solution, CIOs, PMOs, and IT leaders can ensure that the right resources are doing the right work at all times. Plus, business leaders can build scenarios that optimize funding and resource allocation across potential investments and initiatives and compare trade-offs to drive better decisions. Take advantage of this partnership to:
Select the most high-value investments and initiatives
Measure time and budget spent on strategic initiatives vs. maintenance activities
Adjust dynamically to rapidly shifting priorities and market conditions
Balance teams, finances, and priorities across all operations
Accelerate on-strategy delivery
Provide outstanding service delivery and experiences to employees and customers—all in line with strategy
A joint customer of Cherwell and Planview is Parkview Health, a not-for-profit, community-based health system based in Ft. Wayne, Indiana, with 13,000 employees.
Michael Havison, director of Enterprise Project Portfolio Management stated that, “I am thrilled that two of our most strategic technology partners, Planview and Cherwell, have joined forces to deliver a solution that spans Enterprise Portfolio Management and IT Service Management. As we strive to deliver excellent health care to every person, every day, these two market-leading providers have been instrumental in providing us with the structure and visibility into the full spectrum of work intake through investment, strategy through service request, that has helped us drive efficiencies and align our resources to the goals and initiatives that matter most."
Through Cherwell’s partnership with Planview, you can take advantage of a powerhouse combination of Cherwell’s comprehensive ITSM solution with Planview’s advanced PPM solution. Cherwell and Planview solutions scale with customers as they look to bring ITSM and PMO solutions to other parts of their organizations. Cherwell offers a concurrent licensing model and a no-code development, and Cherwell Service Management gives businesses the tools they need to address service management challenges throughout the organization.
Ebook 5 min
The Definitive Guide to Service Desk KPIs and Metrics
In this comprehensive guide, you'll learn how to develop a portfolio of ITSM KPIs and Metrics that support not only your own IT team's goals, but also the business outcomes your service desk is expected to deliver.
Ebook 7 min
7 Deadly Sins of ITIL Implementation
Wondering whether ITIL® is still relevant in today's fast-paced digital environment? ITIL holds many timeless truths, but it can be misapplied when taken too literally. Uncover the seven mistakes commonly made with ITIL implementations, and gain guidance on how you can go faster—while still upholding ITIL's key principles.
Analyst Research 10 min
NEW! Gartner 2020 Magic Quadrant for ITSM Tools
Considering a new ITSM solution? Start with a complimentary copy of Gartner’s 2020 Magic Quadrant for IT Service Management Tools. The Magic Quadrant provides an evaluation of ten ITSM vendors—along with their viability, strengths, and cautions—and recommendations for defining your requirements
You might also be interested in
What Modernizing HR Service Delivery Can Do For Your Organization
Discover the big benefits that accrue with a transformed HR service delivery strategy.
Customer experience. The ONLY thing that matters.
Cherwell Software recognized as a 2021 Gartner Peer Insights Customers’ Choice for IT Service Management Tools (ITSM).
How to Structure Your IT Service Desk to Support Process Improvements
Too often, organizations invest in a modern service desk tool, but fail to structure service desk processes. Fine-tuning these processes will set you up for success, driving cost-savings, customer satisfaction, and efficiency.
Get Cherwell’s industry-leading tips, guidance, and case studies for better service management to help your business deliver, right in your inbox.