Professional Services
“Supercharge” Your Cherwell Software Implementation
Cherwell Professional Services is a team dedicated to helping plan for and achieve successful outcomes that help you to realize the value and effectiveness of the Cherwell platform, whether you are a new or existing customer. We have delivered thousands of successful projects globally and developed a set of best practices that we share to enable you and ensure your success.
Our services and offerings are based on our “no-code” or configuration-based platform which allows you to do things quickly and without the deep development expertise required by legacy platforms. Our services and offerings are designed to be flexible and enable you to go forward on your own (whether starting simple or dealing with a mature legacy replacement), providing options that will help you to reach your outcomes faster and bring you the most value.
The Cherwell programs are complimented by our Learning Services offerings; Video Learning Library (VLL), and pre-built courses that are available on-line, on-site, or at Cherwell to allow you to do the work that you chose, on your own.
Cherwell’s Professional Services and Offerings include:
New Customers
- Requirements and Design workshops – helping you to leverage the out-of-the-box power of the platform thru best practices discussion and a documented roadmap and design
- Packaged solutions: Fast Start - high value, fixed price solutions, leveraging our experiences and best practices for the most commonly requested fast start solutions
- Packaged solutions: Legacy Replacement - help you migrate from a current legacy program fast and effectively
- Packaged solutions: Beyond IT
- Project Portfolio Management
- HR Case Management and On-boarding/Off-boarding
- Facilities Management
- End-to-end customer enablement for a “turn-key” custom solution
Existing Customers
- Cherwell CSM HealthCheck packaged offering
- Project Management to help you manage your complex programs and bring Cherwell best practices guidance
- Advanced ITSM and Beyond IT solutions
- Custom Portal design services
- Professionals ready to help with your most complex challenges or to add extra capacity to your team
If you want to explore any of our services/offerings, have any questions, or just want to speak to us about how we can help, please contact ProfessionalServices@cherwell.com.