One of the most important factors in choosing whether to replace your current IT service management tool is determining whether the new features and capabilities of a new solution outweigh the time, resources, and risk. Furthermore, the configuration and customization applied to your current ITSM solution can make it more difficult to switch solutions without incurring substantial costs. The mere thought of migrating data and code, redesigning forms, and rebuilding workflows and integrations has likely been enough to keep you tethered to technology that no longer serves the needs and aspirations of your team and your organization.
Cherwell uses a proven approach, consulting expertise and a wide range of best practices to deliver a frictionless migration from ITSM solutions such Service Now Service Management Suite, HPE Service Manager, BMC Footprints, HEAT Service Management and LANDesk Service Management suite to Cherwell Service Management® —in time that minimizes disruption and at a cost your organization can easily justify.
A switch to Cherwell Service Management offers: