Professional Services

Packaged Solutions: Beyond IT

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Cherwell's Enterprise Service Management platform can be used to modernize business processes and automate workflows outside of IT. Thousands of custom applications (mApps) have been designed and built on top of the Cherwell Service Management platform. With Cherwell's mApp™ solutions (or "merge-able applications"), you won't need skilled software developers or consultants to build new business applications; simply download mApp solutions into your Cherwell environment, and instantly extend new capabilities to other areas of the business.


Some of the more advanced mApps offer substantial value but require configuration such as employee case management (HR), workplace management (Facilities), loan processing (Finance), and organizational compliance (Security), and Cherwell Professional Services can help with these if desired.


Some of the pre-packaged Beyond IT solutions that Cherwell Professional Services offers, include:

Cherwell GO! – PPM
A short, fixed price offering designed to get you up and running with Cherwell’s PPM solution in as short time as possible.

Cherwell GO! – HR Case Management
A short, fixed price offering designed to get you up and running with Cherwell’s HR Case Management mApp in as short time as possible. We configure our easy to navigate HR Portal mApp to quickly request service or report HR-related issues. HR announcements, alerts, service requests, and employee forms are made available in a single location for quick and easy access. This allows fulfilment teams to streamline and automate common HR requests and provide focused knowledge to help solve issues before cases need to be created. The application can be an independent solution or part of a larger enterprise service management strategy.

Cherwell GO! – Facilities Management
A short, fixed price offering designed to get you up and running with Cherwell’s Facilities mApp in as short time as possible. The quick and efficient delivery of facility management services is critical to maintaining business operations. Traditionally, facilities organizations have relied on spreadsheets, email, and manual processes to manage maintenance requests. We will configure the pre-built mApp to allow an organization to manage and automate their requests for services, project planning, work assignment, and execution.