Training Courses

Expressions: The Logic Function of Cherwell Service Management

You know the basics with Expressions; now it’s time to take them further! This course provides you with hands-on experience using Expressions to do more with your system. Expressions are the logic function of Cherwell Service Management, so it makes a lot of sense to understand how to accomplish your work with them. We will discuss combining Expressions to perform advanced calculations and controlling the behavior of your automation through Expression-based conditions.

Course Schedule:

NA: This course runs from 8:00 AM – 4:30 PM Mountain Time (MT) on the day of the course.

EMEA: This course runs from 9:00 AM – 4:30 PM Greenwich Mean Time (GMT) on the day of the course.

APAC: This course runs from 8:00 AM - 3:30 PM Australian Eastern Standard Time (AEST) on the day of the course.


Price (per student): $495 US | £385 GBP | €425 EUR | $690 AUS

Registration for this course will close at 2:00 PM Mountain Time on the day before the course start dateContact us for more information.

Course Objectives:

  • Given a specific business need, design an Expression
  • Combine Expressions into one cohesive calculation or logic control

Intended Audience:

This course is designed for Cherwell Service Management System Administrators who are ready to take their implementation to the next level of maturity.

Course Agenda:

  • Nine different Expressions
  • Custom vs. stored Expressions
  • Calculating with Expressions
  • Logic with Expressions
  • Using Expressions for process enhancement

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