Training Courses
Expressions: The Logic Function of Cherwell Service Management
You know the basics with Expressions; now it’s time to take them further! This course provides you with hands-on experience using Expressions to do more with your system. Expressions are the logic function of Cherwell Service Management, so it makes a lot of sense to understand how to accomplish your work with them. We will discuss combining Expressions to perform advanced calculations and controlling the behavior of your automation through Expression-based conditions.
Course Schedule:
NA: This course runs from 8:00 AM – 4:30 PM Mountain Time (MT) on the day of the course.
EMEA: This course runs from 9:00 AM – 4:30 PM Greenwich Mean Time (GMT) on the day of the course.
APAC: This course runs from 8:00 AM - 3:30 PM Australian Eastern Standard Time (AEST) on the day of the course.
Price (per student): $495 US | £385 GBP | €425 EUR | $690 AUS
Registration for this course will close at 2:00 PM Mountain Time on the day before the course start date. Contact us for more information.
Course Objectives:
- Given a specific business need, design an Expression
- Combine Expressions into one cohesive calculation or logic control
Intended Audience:
This course is designed for Cherwell Service Management System Administrators who are ready to take their implementation to the next level of maturity.Course Agenda:
- Nine different Expressions
- Custom vs. stored Expressions
- Calculating with Expressions
- Logic with Expressions
- Using Expressions for process enhancement
Upcoming classes
You might also be interested in
Live Virtual Classroom
Business Intelligence Tools
In this scenario based class you will be presented with multiple requirements that expose you to creating searches, dashboards, widgets and reports.
Learn more
Live Virtual Classroom
Cherwell Service Management Security
This class will provide hands-on learning for the configuration and design of the various security settings. You will learn how to copy and modify security settings, as well as how to plan for who needs what access.
Learn more
Live Virtual Classroom
Configuring the E-mail and Event Monitor
This course will take you from setting up a default email account, through defining how records are created/updated using the Email and Event Monitor, to assessing and modifying some of the out of the box automated content delivered with Cherwell relating to email.
Learn more