Training Courses

Getting Started with the Cherwell Service Management Report Writer

This course includes recorded instructor guidance on defining report requirements, creating searches, basic tool functionality, report design considerations, and best practices. Participants will gain practical experience through step by step instructions on creating searches, modifying pre-configured reports, creating new custom reports, and creating new charts.

Price: $495 US | £400 GBP | €465 EUR | $500 AUS per student

Contact us for more information.


Course Objectives:

  • Create a report from scratch using the Report Wizard
  • Create a chart using the Report Wizard
  • Modify a report using the Report Designer
  • Insert and format fields in a report
  • Remove fields from a report
  • Bind new data to controls for a report
  • Change a report's search group
  • Create a chart using the Chart wizard

Intended Audience:

This course is intended for students who have minimal experience with the Cherwell Report Writer ™ feature and would like to increase their skills and knowledge.

Course Agenda:

  • Defining Report Requirements
  • Building & Using Searches
  • Report Manager & Report Wizard
  • Exploring the Report Designer
  • Summarizing Data with Charts
  • Best Practices

Upcoming classes

Self-Paced
NA, APAC, LATAM

Self-Paced
EMEA