Training Courses

Tailored Training

We’re proud to introduce our newest course offering, which is driven entirely by our students, called Tailored Training.

Once a month, we’ll be hosting a Virtual Instructor-led day of training, where the topic of conversation is based on exactly what Administrators and Developers need to learn, right at that time. One day of Tailored Training will be specifically for administration topics; another day will be specifically for development topics.  Whether it is system optimization or creating new Business Objects, submit topics you would like to see discussed.


Course Schedule:

NA: This course runs from 8:00 AM – 4:30 PM Mountain Time (MT) on the day of the course.


Price (per student): $495 US | £385 GBP | €425 EUR | $690 AUS

Registration for this course will close at 2:00 PM Mountain Time on the day before the course start dateContact us for more information.

Course Objectives:

  • Receive guidance on your common questions regarding daily administration of Cherwell Service Management
  • Receive guidance and best practices on developing new solutions with Cherwell Service Management

Intended Audience:

Administrators and Developers

Course Agenda:

The course agenda is driven by the students. Upon registering for this course, you will be asked to provide your top 3 training requests. The agenda for the day will be determined based on the most requested areas. Please note: due to the nature of these sessions, we are unable to guarantee that all requests will be covered. You will receive the final agenda at least 24 hours before the start of class. If at that time you determine that the course content will not be relevant for you, you may cancel and receive a credit to use the training day for another Learning Services offering.

Upcoming classes

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