Registered Partner

AppLink

AppLink GmbH is a leading software vendor and implementation partner for integrations between ITOM and ITSM solutions that provide a combined and automated workflow.

AppLink CLIP solution - Found here in the mApp Exchange
The AppLink CLIP solution is an integration platform which provides the link between ITOM and ITSM products. It encompasses:
  • Standard out-of-the-box integrations implemented in hours
  • Bi-directional data processing with access to stored values for intelligent, rule based updates
  • Mappings and a combined lifecycle are easily customizable
  • Web UI for easy configuration, history transaction data and statistics
  • Enterprise class solution designed for High Availability
  • Reporting and Dashboard capabilities
  • Detailed documentation
  • Outstanding support

 

Supported integrations include:
  • Micro Focus (HPE) OpsBridge / Omi
  • Micro Focus (HPE) NNMi
  • ServiceNow
  • BMC Remedy
  • Salesforce / Remedyforce