Digital Defense Inc

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Prioritize and Optimize Remediation Based on Risk

Digital Defense's Frontline.Cloud solution automates the process of ticketing, to quickly and efficiently address security vulnerabilities and threats, improving overall security posture.

The Cherwell ITSM and Frontline.Cloud integration:

  • Accelerates security response time: Enable faster and more efficient ticket handling plus greater visibility and accountability.

  • Prioritizes vulnerability and threat remediation: Reduce the noise and streamline the identification and rapid response to critical vulnerabilities.

  • Eliminates false positives and unnecessary tickets: Provide the most accurate security posture and focus on the most critical assets.

Digital Defense provides next generation vulnerability management and threat assessment SaaS solutions for hybrid cloud environments.

Integration Details:

  • Customizable configuration enables the integration of Incident or Problem tickets to meet required user information such as vulnerability name and details and remediation guidance

  • If a vulnerability is found again, it will update the pre-existing ticket in Cherwell ITSM

  • The bi-directional integration adds a note in Frontline.Cloud linking to the problem or incident ID of the created ticket