For Cherwell partners seeking a mobile application to bring enterprise service management to their workforce in the office or in the field, Mobile 1’s Workforce Mobility App on iOS and Android integrates the power of Cherwell in automated workflows for a seamless experience without the pitfalls of manual integration and costly development.
Workforce Mobility for Cherwell
Enable your mobile workforce to reach higher levels of productivity. The app features automated workflow, real-time communication and automatic integration into your Cherwell support desk.
Equip your mobile workforce with two-way data access; to update, capture and transmit data instantaneously. Offline data caching will ensure your mobile workforce can continue working without network coverage.
Enhance Customer Service
Improve execution of service level agreements. Prevent SLA breaches with efficiency & precision. Equip your mobile workforce with the ability to automate event logging, map client locations, capture client sign-offs, upload images for proof of work and automatically invoice upon completing the job.
Direct integration via RestAPI into Cherwell’s flexible Service Management back-end, eliminating the pitfalls of manual integration and costly development. With rapid app deployment to iOS and Android, your mobile workforce will have direct access to vital information from Cherwell without the need for clunky change control processes and complex development. With Workforce Mobility, you have 24 x 7 ongoing support and patch/security updates.
Mobile 1 is a customer-centric team, focused on enhancing the productivity of your workforce through innovating the enterprise mobility strategy. We are trusted to bridge the gap between headquarters and the mobile workforce with adaptive technology.
For more info on how to enhance mobile productivity with the power of Cherwell, contact us here. Contact your account manager to arrange a demo.