Organisational Service Management (OSM) For Business Units and C-Level Executives

Services that transform your organisational efficiency

Competitive advantage in today’s connected world will come from digitising your business processes throughout the organisation. Cherwell’s OSM capabilities not only improve functional efficiency but also inter-functional connectivity. Analogue requests are a thing of the past.

Our key OSM capabilities & features include:

  • HR Case Management
  • Complaints management
  • Bug tracking
  • Product development
  • Marketing launch
  • Room booking
  • Facilities manager
  • Company dashboard
  • Revenue tracker
  • External customer service

Build robust OSM content that works for you

From simple tasks like booking a room, ordering business cards and security passes, through to complex HR Case Management or showing a Business Value Dashboard; these are processes that can all be dramatically improved or optimised – saving both time and costly resources.

Download powerful Mergeable Apps (mApps)

The Organisational Service Management (OSM) capability within the Cherwell platform enables you to build robust OSM content that is specific to your needs. You can also use our Mergeable Applications (mApps) Store to access and download over 100 examples of innovative business processes or reporting applications!