Cherwell Video Learning Library

Configuring SAML Integration

Configuring SAML into the Cherwell Settings
0 HOURS 25 MINUTES

134 STUDENTS ENROLLED
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About the Course:

Michael Foster explains how to set-up and configure Security Assertion Mark-up Language (“SAML”) integration into the Cherwell Service Management settings. You will learn to set up users and customers as well as troubleshoot errors with logging. Filmed using Cherwell Service Management 8.1.

About the Instructor:

Michael is the Product Support Team Lead for the US Support desk with over 15 years of Technical Support specializing in outage management, single sign-on implementation, and process improvement.  He is passionate about teaching complex technical information to make Cherwell as powerful as possible.

Course Curriculum

Explaining SAML
0 Hours 3 minutes00:03
Configuring SAML Integration
0 Hours 7 minutes00:07
Setting Up Users and Customers
0 Hours 3 minutes00:03
Troubleshooting with Logging
0 Hours 6 minutes00:06
Troubleshooting Errors
0 Hours 5 minutes00:05
Conclusion
0 Hours 1 minutes00:01

Course Reviews

  1. Great reference
    I have done quite a few SAML integrations, however michael structured walk through and especially the trouble shooting section is priceless.

  2. Profile photo of Neil Myers Neil Myers says:

    Great reference!
    Great reference. I’m sure I’ll be returning to these videos next time I need to configure SAML for a customer

  3. Very helpful
    I haven’t had to configure SAML yet, but the time will come…Thanks for the information.

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