Importing Data in Cherwell Service Management
Perform data imports in Cherwell Service Management
1 HOURS 0 MINUTES
About the Course:
The ability to import data into CSM is something that no longer needs to be a mystery. In this course, you will begin with the basics of data integration and move through the concepts and processes of integrating with CSV, Databases, and Links. The original course was filmed in CSM version 7.0. Version 9.3 gives the .csv import the ability to update the existing records. Unit 03 was updated to reflect the new capabilities as well.
About the Presenter:
Neil Myers is a software trainer and consultant with over 20 years of experience implementing highly configurable products and teaching customers how to build and use them. He joined Cherwell Software in 2013 and his principal focus is training Cherwell’s partners how to implement Cherwell Service Management.