Automating the On-Boarding Process
Tips and Tricks to Automating in Cherwell
1 HOUR 0 MINUTES
About the Course:
Brent will discuss the challenges he had to resolve, and the approach he took, and the benefits his organization are now experiencing due to the successful implementation of an automated employee on-boarding/off-boarding process. Learn some tips and tricks to getting your automation in Cherwell working for you.
About the Instructor:
Brent Logan, A Senior Business Analyst/Cherwell Solutions Architect for the Canterbury District Health Board (CDHB), New Zealand. Brent has worked in ITSM for over 25 years, implementing creative solutions through process and automation. Brent has been using Cherwell for the past four years as his preferred Enterprise Service Management toolset to help build solutions to many of the “To Hard Basket” problems faced throughout the CDHB. Brent was awarded the “New Zealand Excellence in IT Service Management” Award in 2016.