Cherwell Video Learning Library

AWS Self-Service Provisioning

Create and Manage AWS Instances
0 HOURS 32 MINUTES

16 STUDENTS ENROLLED
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About the Course:

Learn how Dun & Bradstreet is using Cherwell Self-Service Portal to create and manage AWS instances providing a lean/Agile approach for development while maintaining cost, asset, and compliance controls critical to our business within a complex environment.

About the Instructor:

Mike Anderson has more than 30 years of experience in information technology. Mike joined Dun & Bradstreet in 2014 to establish and operate IT Asset Management for hardware and software license management globally. Since 2016, he’s led the program to implement Cherwell and support ITSM process transformation. Prior to joining Dun & Bradstreet, Mike spent eight years in ITSM consulting and education with experience in executive advisory, sourcing, stakeholder management, and management consulting in government and commercial sectors with a focus on IT strategy, operations, outsourcing, cloud, and data center strategy. A certified ITIL Expert, Mike has taught over 600 people for their ITIL Foundation certification. Prior to consulting and D&B, he spent more than 19 years working in a global consumer goods company managing IT development and operational functions within the areas of manufacturing and finance. Additionally, Mike led a four-year global ITSM transformation program across the Americas, Europe, and Asia-Pac.

Course Curriculum

AWS Self-Service Provisioning – Part 1
0 Hours 15 minutes00:15
AWS Self-Service Provisioning – Part 2
0 Hours 17 minutes00:17

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